All our products include a 90 days warranty which covers manufacturer defects, in particular pre-existing faults with regards to craftsmanship or material. Please bear in mind that damage done by the user is not covered by the warranty. This includes: improper handling, normal wear/tear, exposure to extreme temperatures, damage resulting from an accident, and contact with oily or moist substances.
The genuine Italian leathers used in our collection may have development in colour and finish over time, and may not remain the same from the day of receiving the products.
All orders which have been personalised and shipped cannot be cancelled or returned as each item has been specifically personalised. However, products not personalised can be returned within 21 days of purchase, long as the product remains intact in original packaging, unused and undamaged.
The cost of return is at the expense of the buyer, and all refunds will be processed once the product has been received and inspected by quality control. A notification will be sent to the buyer via email upon receiving the products, and once the refund has been issued.